Orders are processed and shipped within 3-5 business days. Shipping time depends on which state you are located (average 2-6 business days). I want to order a different product or character that is not listed on the website. Please fill out the contact form for Custom orders (https://craftyourwayy.shop/pages/contact) we will get back to you within 24 hours with options.

Since all of our products are PERSONALIZED for you we don't take returns, but we do exchanges in case your product arrived defective.